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Last Updated:2026年3月27日

Company Name:枝江市搜同商贸有限公司

Address:湖北省宜昌市枝江市马家店街道东湖大道28-1号1栋电商产业园1105室一13-0569工位

Authorized Director:王刚刚

Social Credit Code:91420583MAK6HLWTXP

Email:service@mail.hilvotex.com

Phone:+86 16260273392

Hello! We are a local U.S. merchant specializing in department store products. To protect your payment rights and clarify the entire payment process, and to avoid any misunderstandings regarding order payments, we have established this Payment Policy. The detailed terms are outlined below, and we kindly ask that you review them carefully before completing your order payment.

1. Supported Payment Methods

To meet the diverse payment needs of our customers, we support multiple mainstream payment channels. You can choose a convenient payment method based on your preference to complete the payment. The supported payment types are as follows:

  • American Express (AMEX)
  • Klarna BNPL (Buy Now, Pay Later)
  • Mastercard
  • PayPal
  • VISA
  • Afterpay

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    2. Tax and Customs Duty Explanation

    The prices of all products in our store are transparent, with no hidden fees. The tax and customs duty rules are clearly outlined below:

  • Product Taxes: The displayed prices of all products in the store already include the applicable domestic taxes. You will not need to pay any additional domestic taxes when you make the payment. The price shown on the page is the final payment amount.
  • Cross-Border Customs Duties: For orders involving cross-border shipments, the applicable customs duties must be in accordance with the local regulations of the delivery region. The related customs duties will be borne by the customer. Please be aware of this.

    • 3. Customer Service for Payment-Related Inquiries

    If you encounter any payment issues, cost calculations, or questions about payment methods during the payment process, feel free to contact us through our official customer service channels. We will do our best to assist you and resolve the issue:

    Official Customer Service Email: service@mail.hilvotex.com
    Customer Service Working Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00 )

    Friendly Reminder: Emails sent outside of customer service working hours will not be responded to immediately. Our customer service team will review and reply to your emails as soon as possible on the next working day. Please be patient while waiting for a response.

    4. Order Payment Processing Timeline

    Once your order payment is successfully completed, we will immediately begin processing your order. The specific shipping and delivery timelines are as follows:

  • Shipping Time: After successful payment, your order will be packed, processed, and shipped within approximately 1-2 business days.
  • Delivery Time: After the package is shipped, the overall delivery time is around 5-7 business days. The final delivery time may vary slightly depending on local logistics and other factors.